To Protect Your Things:

As one of Canada’s finest movers, we can assure you that every effort is made and every safeguard taken to transport our customer’s furniture and household effects safely to destination. However, accidents do happen and with this in mind, we suggest you consider the protection plan offered by Elite moving and transportation Ltd by discussing the important matter with your consultant.

Replacement Value Protection:

Elite moving and transportation Ltd Replacement Value Protection is one of the broadest, yet simplest forms of protection of household goods on the market today. Should an item sustain damage (with the exception of internal mechanical damage) while in our care under Replacement Value Protection, we accept responsibility to restore the item to the point where it is in the same condition as when we picked it up at the origin address, subject to the conditions of carriage as noted on the reverse. If repairs are not possible, or if loss of an items or items occurs for which we are responsible, we will replace the item with a new one of comparable quality.

Replacement Value Protection covers only goods purchased or purchasable in the commercial market of North America and we reserve the right to repair any damaged articles in lieu of making cash settlement. Replacement Value Protection does not cover any loss of value to an item due to damage and subsequent repairs.

Replacement Value Protection Conditions:

  • Shall be the subject to all Conditions of Carriage on the Canadian Uniform Household Goods Bill of Lading except for Article 9 on the reverse side thereof. (Note item b(i)regarding damage to packed articles).
  • Shall be subject to the consignor/owner lodging a completed Replacement Valuation Form with Elite moving and transportation Ltd prior to the move date.
  • Shall not cover property which at the time of loss has become obsolete or unusable for its originally intended purpose.
  • Shall not cover any documents, jewellery, coins, specie or any articles of extraordinary value unless by special agreement (Note Article 13).

Released Rate Liability:

If you choose not to purchase Replacement Value Protection, by law, Elite moving’s liability, in the event of loss or damage, is restricted to 60 cents per pound, per article. This level of protection is automatically included in the transportation rate applicable to your move. We do not recommend shipping your household goods at the Released Rate, in that carrier liability is usually below the “current market value” of any household article. Released Rate is primarily intended for use by shippers who have alternate insurance arrangements.

In the event there is a discrepancy between the declared replacement values of the shipment on any other document, the declared replacement value noted on the Bill of Lading takes precedence. It is important that the value declared be a true declaration of value to avoid sharing the cost of uninsured loss.


The settlement of a claim is a subject to the Conditions of Carriage of the Bill of Lading as follows:

ARTICLE 1 – Liability of Carrier

The carrier of the goods herein described is liable for any loss or damage to goods accepted by him or his agent, except as herein provided.

ARTICLE 5 – Exceptions from Liability

This certificate does not cover:

  1. Loss, damage or delay to any of the goods described in the Bill of Lading caused by an Act of God, the Queen’s or public enemies, riots, a defect or inherent vice in goods, the act or default of the consignor, owner or consignee, authority of law or quarantine.

  2. Other than because of his, his agent’s or employee’s negligence:

    • Damage to fragile articles that are not packed and unpacked by Elite moving and transportation Ltd or their employees.

    • Damage to mechanical, electronic or other operation of radios, phonographs, clocks, appliances, musical instruments and other equipment, irrespective of who packed or unpacked such articles, unless servicing and preparation was performed by the contracting carrier, his agent or employees.

    • Deterioration of or damage to perishable food, plants or pets.

    • Loss of contents of consignor-packed articles, unless the containers used are opened for the carrier’s inspection and articles are listed on the Bill of Lading and receipted for by the carrier. Burden of proving absence of such negligence shall be on the carrier.

  3. Damage to or loss of the complete set or unit when only one part of such set is damaged or lost, in which event the carrier shall be liable for repair or recovering of the lost or damaged piece or pieces.

  4. Damage to the goods at place or places of pick-up at which the consignor or his agent is not in attendance.

  5. Damage to the goods at place or places of delivery at which the consignee or his agent is not in attendance and cannot give receipt for goods delivered.

ARTICLE 9 – Valuation

Subject to Article 10, the amount of any loss or damage for which the carrier shall be liable, whether or not the loss or damage results from negligence of the carrier or its employees or agents, shall be computed on the basis of the value of the lost or damaged article(s) at the time and place of shipment.

ARTICLE 10 – Maximum Liability

  1. The amount of any loss or damage computed under Article 9 shall not exceed the greater of:

    • The value declared by the shipper, or

    • $2.00 per pound computed on the total weight of the shipment, provided that, where the consignor releases the shipment to a value of $0.60 per pound per article or less in writing, the amount of any loss or damage computed under Article 9 shall not exceed such lower amount.

  2. Where clauses from above apply, additional charges to cover the additional coverage over $0.60 per pound per article shall be paid be the consignor.

ARTICLE 13 – Articles of Extraordinary Value

No carrier is bound to carry any documents, specie or any articles of extraordinary value unless by a special agreement to do so. If such goods are carried without a special agreement and the nature of the goods is not disclosed on the face of the Bill of Lading, the carrier shall not be liable for any loss or damage.

© Elite Moving and Transportation Ltd. 2004 – 2015